In April 2021, Z2K surveyed 1,420 people who have been through the assessment process for disability benefits – 1,220 had been assessed for PIP, 885 for ESA, and 166 for the Limited Capability for Work (LCW) elements of UC.
The top findings include:
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70 per cent of people feel like the assessor DWP contracted to carry out their assessment did not understand their condition
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66 per cent of people feel like the assessment report they got after the decision did not reflect what they’d told the assessor in the assessment
