Supported Employment Techniques

Supported Employment Techniques

This  online course is delivered over 6 half-days and offers a comprehensive overview of the supported employment process. The course is not accredited but is based on the knowledge requirements for the National Occupational Standards for Supported Employment. This course is generally commissioned by provider agencies and can be delivered online to up to 20 participants. We sometimes have extra places so please contact us if you're interested in attending.

The course covers:

  • the core values of supported employment
  • the principles of vocational profiling
  • employer engagement
  • job matching
  • health & safety and risk assessment
  • in-work support and structured training


  • To describe the core components of the supported employment process
  • To describe best practice within supported employment, offer opportunities to reflect on current practice and identify opportunities for development of personal practice

Learning outcomes

Course participants will:

  • Understand supported employment as a tool for encouraging independence and self determination within the social model of disability
  • Understand the position of jobseeker and employer as key customers of supported employment services and the processes of engagement
  • Know how to identify the aspirations, strengths, and individual needs of jobseekers
  • Understand issues of consent and disclosure
  • Identify sources of local labour market intelligence
  • Be able to articulate the business case for employing a diverse workforce, including people with disabilities
  • Understand the models of equal opportunity and diversity management
  • Understand methods of securing employer involvement in supported employment
  • Know the role of reasonable adjustments that employers can make to support a diverse workforce
  • Understand how to work in partnership with agencies and families for the benefit of jobseekers and employers
  • Know the value of work trials and working interviews
  • Understand the principles of effective marketing
  • Know how to produce and monitor action plans in partnership with others
  • Know how to identify the requirements of individual job roles
  • Understand the importance of a good job match and how to achieve it
  • Understand how to deliver high quality work experience placements
  • Understand typical barriers to successful recruitment and retention and how to address them
  • Understand the value of social integration in the workplace and how to encourage this
  • Understand how to ensure the health, safety and wellbeing of those in paid employment
  • Understand the value and forms of natural support that may be available in the workplace
  • Know the principles of task analysis and structured training techniques
  • Understand common employment related problems and techniques for addressing them
  • Know current funding schemes and programmes which can support individuals and employers
  • Understand the importance of career development
  • Understand the importance of achieving outcomes and the principles of quality assurance

Course programme

  • Values and Supported Employment
  • Engagement & referral
  • Vocational profiling
  • Identification of barriers
  • Action planning
  • Understanding the employer perspective
  • The business case for supported employment
  • Effective marketing
  • Recruitment methods
  • Equal opportunities & diversity management
  • Understanding employer needs
  • Dealing with objections
  • Negotiation and closing a deal
  • Understanding the job requirements
  • Management of health, safety, wellbeing and risk
  • Management of on-site training and social support
  • Use of natural supports
  • Training techniques
  • Progression and career development
  • Next steps