Making IPS Work

Year of Publication: 

Individual Placement and Support (IPS) is a highly effective approach to supporting people with severe mental health problems into work. This report is an independent evaluation of the Making IPS Work programme. Across six sites where IPS was being expanded, InHealth Associates interviewed stakeholders to explore the critical success factors for implementing and sustaining IPS services.

Through their evaluation, InHealth Associates found that these IPS services had many benefits, not only in helping people to get jobs but also in building clients’ confidence and, as a result, improving staff morale. They identified a number of organisational factors which can help with the adoption of IPS, such as a recovery-focused culture and good relationships with other employment services.

However, there were also clear challenges in implementing a new service, such as significant change management, the need to build strong cross-sector relationships with other services, and (in some places) a lack of clarity over role boundaries.