May 2007

30 May 2007: 0800 number to speed up benefit claims introduced by Job Centre Plus

DWP minister, Jim Murphy, has announced the introduction of a new telephone service to improve the way that people claim benefits and get back to work advice. Following customer feedback, a new national 0800 number has been introduced, which is free to call from landlines and will, apparently, speed up the claims process. In most cases, customers will need to have only one conversation with an adviser to make their benefit claim, so benefits will be received more quickly. The new numbers are: