Kilsby Allan & Associates

Mark Kilsby and Julie Allan

Training in Systematic Instruction

Training in Systematic Instruction (TSI) is an approach, which aims to provide organisations with the skills and knowledge required to provide one-on-one support for people with disabilities who require assistance to learn the skills, associated with work and independent living.

This highly acclaimed interactive course is suitable for Employment Consultants and further education staff supporting people with disabilities to successfully learn tasks in the workplace and beyond. It is delivered by Dr Mark Kilsby and Julie Allan and you'll find details of upcoming courses on our website at or by emailing

The workshop draws upon the work of Dr Marc Gold and Dr Wolf Wolfensberger, two of the main pioneers of supported employment in the early 1980s. The approach has long been considered a 'core' requirement for job coaches practising in supported employment and is gaining recognition as a way of helping people to learn daily living skills.

This four-day course is often commissioned by provider agencies and is delivered to a group of 10-12 participants. We often have places available on courses so please contact us if you're looking to attend this training.

“Very knowledgeable presenters who created a lovely informal atmosphere”

“Mark and Jules make the course fun as well as informative – they really know their stuff!”

“Great teaching throughout and not preachy!”

“This is so relevant to my work in Supported Employment, very practical and well delivered”

“I thoroughly enjoyed this course, it fits in so well with my new certificate in Supported Employment!”

Berkshire course participants

Main Content

• Background and values of TSI
• Essential preparation for training – how to identify, structure and present the work routines to be learned
• How to deliver training and support that empowers employees, overcomes learned helplessness and facilitates social integration
• Practical hands-on sessions working alongside people with learning disabilities
• Open Forums and discussions
• TSI meets the real world – taking the approach forward in the practical context


  1. To provide the background, context and values of TSI and how it relates to supported employment and independent living skills;
  2. To demonstrate that people with disabilities have a history of failure and explain how this can lead to ‘learned helplessness’;
  3. To introduce the concept of ‘task analysis’ (TA) as an essential method for preparing to train employment skills for disabled people;
  4. Participants will conduct a task analysis;
  5. To present a set of rules for assisting people with disabilities to overcome learned helplessness, increase motivation and learn employment tasks quickly and independently;
  6. To provide a practical demonstration of the method through a live CCTV training demonstration by one of the presenters with a person with a learning disability on a practical task;
  7. Participants will work one-on-one with a person with a learning disability on the model task, which is filmed to provide practical experience of the training techniques;
  8. To record the trainee’s learning curves during the practical session and to provide feedback on the participant’s training;
  9. To understand a range of alternative methods of task presentation available to the trainer according to the trainee’s needs and safety concerns;
  10. To discuss how TSI fits into the real world and ways for participants to take the approach forward in their work.

Learning Outcomes

1. Will be able to understand and describe the current level and type of service provision for people with a learning disability from a historical perspective
2. Will understand the basic values of the community integration and inclusion movements underpinned by Social Role Valorisation principles
3. Understand the potential role that supported employment can play in this progress
4. Able to understand their own service in relation to segregate/congregate service delivery models and understand the differences between the social and medical approach to disability and inclusion
5. Understand the importance of providing support that is based on individual needs and a ‘zero-reject’ philosophy

About the Course Presenters

Dr Mark Kilsby
I have been involved in the Research and Development of Supported Employment since 1990, working at the Welsh Centre for Learning Disabilities, Cardiff University up to 2005. During this time I conducted research into supported employment, gaining my PhD in the area of ‘self-determination’ in Supported Employment in 2003. I have also contributed to the development of learning materials for educational and training courses within SE and helped establish 2 supported employment services in South Wales. Since leaving the University, I have been working alongside local authorities and organisations to help them to develop and plan their supported employment provision. This has included work in the area of school and college transition, training front line services and academic and practical research to forward the supported employment cause.

Julie Allan
Julie has been engaged as a leader and practitioner in the field of Supported Employment in Canada since1986. Since then she has established a national and international reputation as a practitioner and innovator in the field. She is a founding member of the Canadian Association for Supported Employment. In 1994 she developed and founded the Youth Supported Employment Project model in Alberta, Canada – a career development transition strategy for young people with Learning Disabilities, which she designed out of her knowledge, and passion for Supported Employment and Social Role Valorization. Julie has an established reputation as an advocate for the rights and full inclusion of people with disabilities in all aspects of living and has worked closely with family based community organizations. She has been actively involved in values-based training for service organizations for nearly three decades.

Contact Details
Mark Kilsby and Julie Allan
Tewkesbury Place
CF24 4QU